VDC2021 FAQ / English

TIPs - How To Get A Fast FAQ?
■ VHS Machine Model Number - Most of the issue with AVCB01 is from the Connection and Driver Installation problems.
■ Simple Description of Your Issue - A simple description will help us understanding more easily;
■ Computer Model Number - Computer Model Number will help us understanding your PC's configuration.
■ OS Version - An exact OS Version Number will help us understanding the OS quickly;
■ If you have any problem, please feel free to contact us: support@Top-Longer.com

OPERATING INSTRUCTION User Guide For Windows

OPERATING INSTRUCTION User Guide For MacOS

PotPlayer
| English | Deutsch |  Español |  Français |  Italiano |  日本語 |

OBS Online Manual
| English | Deutsch |  Español |  Français |  Italiano |  日本語 |


Windows OS User
Step 1 Download the PotPlayer | or OBS for Windows

Step 2 PotPlayer Installation (  EN | DE | ES | FR | IT | JP ) | or OBS  (Must meet the Basic Requirement)

Step 3 Hardware Connection

Step 4 Hardware Verification - This is very important to troubleshoot

Step 5 Potplayer Settings | or OBS Studio Quickstart ( EN | DE | ES | FR | IT | JP )

Step 6 Starts video converting

macOS User
Step 1 Find QuickTime Player | or Download OBS for Mac

Step 2 Hardware Connection

Step 3 Hardware Verficiation- | EN | DE | ES | FR |  IT | JP | 

Step 4 Launch QuickTime Player | or OBS Studio 

>> More Details, Please consult QuickTime Player Online Manual.

Frequently Asked Questions
■ Troubleshooting Guides for OBS.
■ Has Video but no Audio on Potplayer
■ No Colour when capturing from VHS to PC by using S-Video.
■ I can not get Top-Longer VDC2021 works. How should I do?
■ Sound Issues on QuickTime Player (macOS)